12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain

12mm Iced Rectangle Chain

$67.61
$122.81
$67.61

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12mm Iced Rectangle Chain

12mm Iced Rectangle Chain

$122.81 $67.61
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain
12mm Iced Rectangle Chain

12mm Iced Rectangle Chain

$122.81 $67.61
Color: Gold
Length: 18''
Description
Description
x

Material: 18K White Gold Plated/18K Gold Plated
Length:  18'',  20'' 
Width: 12mm
Product Type:  Chains
Brand:  KANKCO

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Shipping
Shipping
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Shipping Policies: An Overview

At Vivigleam, we are committed to delivering exceptional products with a first-class shipping experience. Below you'll find key details about our shipping policies for your convenience.

Order Processing

  • Processing times:
    • In-stock items: Ships within 48-72 hours
    • Custom orders: 3-4 weeks
  • Orders processed Monday-Friday (excluding holidays)
  • Weekend/holiday orders process next business day

Shipping Rates and Delivery Times

North America / Europe / Oceania:

  • Standard Shipping (8-12 business days):
    • Orders $0.00-$68.99: $6.99
    • Orders $69.00 and above: FREE
  • DHL Express (5-8 business days):
    • Flat rate: $30

International Shipping Information

  • Customs and Import Fees:
    • Not included in product price
    • Customer responsible for all import duties, taxes, and fees
    • Typically paid upon delivery
    • Contact local customs office for details

Package Security and Insurance

  • All shipments are insured
  • Not responsible for lost, stolen, or damaged items
  • Buyer responsible for carrier claims
  • Replacement orders subject to claim resolution

Order Management

  • Tracking Information:
    • Initial email confirmation upon processing
    • Shipping confirmation with tracking details
  • Order Changes:
    • Email immediately for updates
    • $20-30 rerouting fee may apply if already shipped
  • Split Shipments:
    • May occur for overweight orders
    • Applies to custom order items

Important Notes

  • Delivery time = Processing time + Transit time
  • No weekend/holiday deliveries
  • No PO Box deliveries
  • For free shipping orders: A $20 shipping and handling fee will be deducted from refunds or exchanges.

Shipping Locations

Our main factories are located in Asia, including China and India, as well as in the USA, such as in Colorado. Shipments are routed based on stock availability and the shipping address. You cannot specify a factory for order fulfillment.

Contact Information

For shipping inquiries: service@vivigleam.com

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Return and Refund
Return and Refund
x

Returns are only accepted if your order is incorrect or damaged.

If you receive a damaged or incorrect order, you can return it within 14 days of delivery for repair or replacement. We do not offer refunds under any circumstances.

In rare cases where your order is not delivered, we will provide a full refund.

You Can Return If:

  • Your order is broken or damaged
  • You received wrong items, sizes, or colors

You Cannot Return If:

  • You purchased the wrong size
  • You dislike the item for personal reasons
  • Items show scratches, discoloration, or loss of shine after delivery
  • Diamonds fall out or become loose after delivery
  • Your chain is twisted, tangled, or misaligned
  • Pendant loops don't match chains or necklaces

How to Return:

  1. Contact support at service@vivigleam.com (24-hour response time)
  2. If approved, we'll send a prepaid return label
  3. Print and attach the label
  4. Ship via USPS

Important Notes:

  • Declare value between $60-80 to avoid import/export taxes
  • All original packaging required
  • We're not responsible for lost returns
  • No shipping costs covered
  • Only USPS returns accepted

Refund Timeline:

  • Processing within 5 business days after receiving return
  • Additional 5 business days for funds to appear in your account
  • Refunds only to original payment method

Order Modifications:

For in-stock items:

  • Free cancellation within 12 hours of order placement
  • Cancellations between 12-48 hours will incur a 40% fee
  • No cancellations accepted after 48 hours or once production has begun

Custom/personalized

  • products are non-refundable
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